A Workforce Development Professional is a connector, advisor, and changemaker who plays a pivotal role in building stronger communities and economies. These professionals work to enhance the skills and employability of individuals while ensuring that organizations have access to the talent they need to thrive.
They may design and deliver training programs, provide career counseling, connect job seekers with employers, or conduct needs assessments to identify and close skills gaps. In essence, they bridge the gap between the evolving needs of the workforce and the goals of employers—driving opportunity, equity, and growth across the country.
Core Responsibilities
Workforce Development Professionals perform a wide range of functions depending on their role and organization. Common responsibilities include:
- Career coaching and advising
- Resume development and interview preparation
- Coordinating training and educational programs
- Building relationships with employers
- Facilitating career exploration and work-based learning opportunities.
- Assisting with job placement and retention
- Supporting individuals with barriers to employment
Where Do Workforce Development Professionals Work?
These professionals are found in a variety of settings, such as:
- American Job Centers and workforce boards
- Community colleges and universities
- Nonprofit and community-based organizations
- State and local government agencies
- Economic development organizations
- Private sector workforce service providers
- Private/for profit employers
Skills and Qualities of Successful Professionals
To succeed in this field, workforce development professionals must be:
- Focused on assisting individuals in achieving self-sustainability and reading long-term career goals
- Skilled communicators and collaborators
- Knowledgeable about labor market trends
- Inclusive in recognizing and addressing the unique needs of individuals from all backgrounds
- Knowledgeable in navigating the workforce system
Making a Real Impact
Workforce development professionals help transform lives. By guiding individuals toward meaningful employment and economic stability, they contribute to stronger families, thriving communities, and a more resilient economy. Become a Workforce Development Professional
Certification and Career Advancement
Many professionals in this field pursue certifications like the Certified Workforce Development Professional (CWDP) to demonstrate their expertise and commitment to continuous learning. Ongoing training and networking opportunities help professionals grow their skills and advance in their careers.
Connect to a Workforce Near You!
Find your local American Job Center to access personalized support for jobseekers and employers. From career coaching to hiring solutions, your local workforce system is here to help.