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NAWDP is committed to providing workforce development professionals with a professional development opportunities reflecting industry demands and individual needs. 


Foundations in Workforce Development


The National Association for Workforce Development Professionals and Dynamic Works Institute Competency workshops will provide attendees with access to an online course 3 days prior to an interactive webinar on the same topic. The webinar will “unpack” the competency details and stress important factors within the course materials. It will prepare and comprehensively ensure participants have a full grasp of understanding and aptitude in the titled competency. Engage with others through questions, answers and, interactive polls while having the opportunity to ask follow-up questions to an expert. These professional competency courses are developed around the NAWDP core competency defined areas.

The competency areas and webinar contents included are as follows:


Business and Economic Development Intelligence - Learn how to evaluate and meet your business employer needs and the importance of the workforce center to the local economy and employers. January 8th @ 3:00pm EST

Module 1-Understanding and Meeting the Needs of the Business Customer

Module 2-The Role of Economic Development in Your Community

Module 3- How Workforce Development and Economic Development Work Together to Serve the Business Customer


Career Development Principles - Learn the principles and processes for career development assessment, exploration, employment planning, and the employment search process. January 22nd @ 3:00pm EST

Module 1-The Career Development Process

Module 2- Career Development Assessments

Module 3- Career Exploration

Module 4- Employment Planning

Module 5- The Employment Search Process


Collaboration, Problem Solving and Teamwork- Engaging your customers within workforce and working as a team to solve problems. February 5th @ 3:00pm EST

Module 1-Working as a Team

Module 2-Being a Team Player Module 3-Dealing with Conflict


Customer Service Methodology - Teaches the critical steps leading towards successful customer service with populations served, business and internal customers. February 26th @ 3:00pm EST

Module 1-Getting to Know the Customer

Module 2-Customer Satisfaction

Module 3- Serving Challenging Customers

Module 4-Methods for Continuous Customer Service


Diversity in Workforce Development - Learn about diversity in the workplace, assessing the needs of diverse groups, and the intricacies of diverse group communication strategies and the importance of diversity in the workplace. March 5th @ 3:00pm EST

Module 1-Diversity in the Workplace

Module 2-Assessing the Needs of Diverse Groups

Module 3- Diverse Group Communication


Labor Market Information and Intelligence Learn about LMI principles and practical applications. March 19th @ 3:00pm EST

Course includes 1 Module and Case Studies regarding: Older Workers, Veterans, Dislocated Workers, Skills Assessments, Rapid Responses, Employers and LMI Data


Principles of Communication -Learn the basics of workplace communications, writing, face-to- face communications, and listening skills. April 2nd @ 3:00pm EST

Module 1-Effective Listening Skills Module 2-Written Communication Module 3-Effective Communication 


Program Implementation Principles and Strategies -Learn strategies and methods to better implement and run a program successfully. April 16th @ 3:00 pm EST

Module 1-Developing Partnership

Module 2-Evaluating Program

Module 3-Identify Resources

Module 4-Performance, Accountability, and Caseload


Workforce Development Structure, Policies and Programs–Explanation and purpose of Workforce Development. April 30th @ 3:00pm EST

Module 1-The Structure of the Workforce Development System

Module 2-Serving the Customer

Module 3-The Role of Partners in the Workforce System

Module 4-Your Role as a Workforce Development Professional


Each session is $119 for non members and $109 for members. Each webinar title will be one hour in length.

To register click here

More topics coming soon!

We will begin curating a broader set of in-depth curricula in both live and on demand format which will be made available for additional fees on our webinar platform.  As always, NAWDP members will receive discounted pricing.   


To submit an application to present a webinar click here.

Refund Policy: 

Payment is due at time of registration or must be received prior to e-learning    event


No refunds will be given


Substitutions can be made up to 24 hours prior to the e-learning event if   notification is given to NAWDP


If a non-member is substituting for a member, additional fees may apply