What is TEN 07-25?
Training and Employment Notice (TEN) 07-25 introduces the U.S. Department of Labor’s Artificial Intelligence (AI) Literacy Framework.

The goal is to help workforce professionals prepare jobseekers, students, and workers for the AI-driven economy.

Key Implications for Frontline Practice

1. Why This Matters
Artificial Intelligence is rapidly changing how work gets done across industries.

DOL believes that AI literacy is becoming a foundational workforce skill. Workers in nearly every industry will need baseline AI knowledge. Workforce systems should begin integrating AI literacy into existing services.

2. What Is “AI Literacy”
AI literacy means having the foundational knowledge and skills to:

  • Understand what AI is and how it works
  • Use AI tools effectively
  • Evaluate AI outputs
  • Use AI responsibly and ethically

3. The 5 Foundational Skill Areas

  • Understand AI Principles – Help customers understand AI is a tool, not an authority.
    • AI generates probabilistic (not guaranteed) answers. AI can make mistakes and human oversight is always required.
  • Explore AI Uses – Encourage safe experimentation with real-world job search tasks.
    • Explore how AI can support resume drafting and editing, interview prep, research, and organizing/scheduling tasks.
  • Direct AI Effectively – Teach customers how to “talk to AI” clearly and improve responses through follow-up prompts.
    • Focus on writing clear prompts and providing context.
  • Evaluate Outputs – Never encourage blind trust in AI generated content.
    • Verify accuracy, check for errors or bias and apply your own judgement.
  • Use AI Responsibly – Do NOT enter confidential or personally identifiable information into public AI tools.
    • Protect sensitive information and always follow workplace or program policies. You are accountable for final outputs.

4. How AI Literacy Should Be Delivered
DOL outlines 7 principles for delivering AI literacy effectively.

  • Make it hands-on – People learn AI best by using it.
  • Embed it in real work contexts – Connect AI learning to real occupations and workflows.
  • Pair AI with human skills – Critical thinking, communication, creativity, and judgement remain essential.
  • Address digital literacy gaps – Ensure customers have device access, digital skills, and connectivity.
  • Create pathways for continued learning – AI literacy is a starting point. Some may pursue advanced AI-related skills.
  • Prepare staff – Front-line professionals should understand AI basics to guide others.
  • Stay flexible – AI tools change quickly. Training should be adaptable and updated regularly.

Bottom line:
You are encouraged to integrate AI literacy into workshops and career services. Help customers understand AI in today’s labor market and model responsible AI use.

As workforce systems evolve, NAWDP remains focused on the professionals who deliver services every day. Programs succeed when frontline staff are prepared, supported, and empowered to apply their expertise to serve customers and strengthen communities.

READ TEN 07-25