NAWDP is proud to partner with Dr. Lakeisha Mathews of Right Resumes to present a dynamic, 4-part training series designed specifically for managers and supervisors in workforce development.

Each 90-minute session in this series offers practical, results-driven strategies to help you lead with clarity, manage teams effectively, and confidently handle the challenges of supervision. Whether you attend one session or all four, you’ll gain tools that immediately enhance your effectiveness as a manager. Each session is $50/NAWDP members and $75/non-NAWDP members

What You’ll Learn:

  • How to define your management style and communicate your leadership vision
  • Methods for supervising with purpose and empowering your team
  • Techniques for improving team dynamics and driving performance
  • Approaches to managing conflict and handling difficult workplace situations

Join us on the 4th Tuesday of each month, from June through September at 1:00-2:30 PM Central Time.

Session 1: Leading with Style & Vision
1:00-2:30 pm CT | Tuesday, June 24

Great leadership is not about overseeing tasks – it’s about inspiring, guiding, and developing teams for long-term success. This session will empower leaders to adopt a leadership framework, identify a leadership style, and develop a vision for aligning their teams and strategic priorities. Participants will be introduced to the Systemic Executive Coach Roadmap, the Four P’s of Leadership and the Five Practice of Exemplary Leadership.

Learning Outcomes:

  • Review and apply the Systemic Executive Coach Roadmap to craft a personalized leadership development plan.
  • Explore the Four P’s of Leadership—Principles, Presence, Power, and Patterns—to strengthen leadership identity and influence.
  • Leverage The Five Practices of Exemplary Leadership to effectively motivate teams.
  • Develop a clear and concise leadership vision that aligns with personal values, reflects organizational goals and sets a strategic direction for their organization.

CWDP Competency 4

Session 2: Empowered Supervision: A Leader’s Guide to Strategic On-boarding & Employee Development
1:00-2:30 pm CT | Tuesday, July 22

Effective on-boarding and professional development are key to employee engagement, retention, and long-term success. This session will empower supervisors to design and implement structured on-boarding programs that will set new employees up for success. Using a 90-day framework, participants will explore strategies for evaluating employee progress and fostering continuous growth.

Additionally, this session will help supervisors identify essential competencies for guiding employee development and performance management. Participants will gain hands-on experience in designing collaborative, action-oriented development plans tied to key performance indicators, as well as tracking and reporting on performance goals to align individual success with organizational outcomes.

Learning Outcomes:

  • Understand how to design and implement well-structured on-boarding programs that drive employee engagement, retention, and productivity.
  • Utilize a 90-day framework for on-boarding and evaluating new employees.
  • Identify key competencies to guide employee professional development and performance management.
  • Design collaborative and action-oriented employee development plans that are based on key performance indicators.
  • Discover methods for tracking performance goals and reporting on employee and organizational outcomes.

CWDP Competency 4

Session 3: Mastering Team Dynamics and Performance Management
1:00-2:30 pm | Tuesday, August 26

Effective leadership requires a deep understanding of group dynamics, team roles, and performance management. This interactive workshop will empower leaders with the tools to build cohesive teams, enhance collaboration, and drive employee development. Participants will explore fundamental principles of group dynamics while leveraging Belbin’s Team Roles theory to improve team performance and foster a collaborative work environment.

In addition, leaders will learn how to create an annual performance management plan and practice based on continuous feedback and cascading alignment throughout their organization.

Learning Outcomes:

  • Define and explain fundamental principles of group dynamics, including roles, norms, cohesion, and team development stages.
  • Utilize Belbin team roles theory to improve team performance, increase team member self-awareness, and foster a collaborative work environment.
  • Create an annual performance management plan to monitor team performance and document team member accomplishments, outcomes, and areas for improvement.
  • Identify and apply different strategies for delivering feedback using the COIN model to impact employee development, engagement, and organizational success.
  • Formulate and communicate strategic priorities and key performance indicators to create Cascading Alignment throughout their organization.

CWDP Competency 4

Part 4: Mastering Workplace Conflict and Team Dynamics
1:00-2:30 pm | Tuesday, September 23  

This session will equip participants with the skills needed to navigate and resolve workplace conflicts. Leaders will be empowered to utilize the 4A’s Conflict and personality theory to identify group dynamics and resolve tensions. Participants will examine best practices for facilitating difficult conversations and manage challenging employees. In addition, leaders will assess their own conflict style and identify opportunities for improvement.

Learning Outcomes:

  • Recognize and address workplace conflict using proven strategies to bring about resolution.
  • Apply the 4A’s model of conflict to devise plans to address various types of team conflict.
  • Facilitate difficult conversations with clarity, confidence, and care.
  • Utilize personality theory to improve team dynamics and manage difficult behaviors.
  • Understand and practice shifting team patterns.

CWDP Competency 4

Meet the Facilitator: Dr. Lakeisha Mathews

Lakeisha Mathews, Ed.D, is Director of the Career and Internship Center at the University of Baltimore and is also the owner of Right Resumes & Career Coaching, career development business focused on providing professional documents, career coaching and training for mid-level and mid-management professionals in a variety of industries.

Dr. Mathews holds several industry certifications including Certified Career Coach, Certified Resume Writer, Global and Career Development Facilitator, and Executive Career Coach among other designations. She holds an Ed.D. in Higher Education Leadership & Innovation from Wilmington University, a M.S. in Human Resource Development.