Competency 1 – SELF-UNDERSTANDING AND AWARENESS
Self-awareness is foundational to leadership. It includes recognizing one’s own strengths, values, and emotional responses and understanding how these influence decisions and relationships. Leaders who master self-understanding:
- Improve emotional intelligence and composure under pressure
- Enhance decision-making by recognizing personal biases and leveraging strengths
- Model authenticity that builds credibility and trust
- Foster growth mindset and continual self-improvement
Competency 2 – BUILDING POSITIVE AND EFFECTIVE RELATIONSHIPS
Strong relationships enable collaboration and performance across teams and systems. Workforce leaders must be skilled in:
- Building trust and respect to create high-performing teams
- Practicing effective communication that ensures clarity and inclusion
- Navigating conflict resolution constructively
- Promoting a collaborative culture that breaks down silos and supports shared goals
Competency 3 – TRANSFORMING THOUGHTS AND VISION INTO ACTION
Effective leaders turn strategic thinking into measurable results. This competency includes:
- Translating vision into actionable goals that inspire and mobilize others
- Modeling accountability and performance-driven leadership
- Driving innovation and change through experimentation and adaptive thinking
- Leading teams through uncertainty and challenge with confidence and agility