| B1. |
Business Communications: Knows the
language businesses, employers, and industries speak, and can serve as a
communication link between businesses and their needs and the workforce
development system and its services. Is able to identify workforce
solutions from a business perspective. |
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| B2. |
Development of Business Relationships:
Knows how to recruit employers of all sizes, build long-term
relationships, and maintain contact with them to meet emerging and
changing needs. Understands how to research target markets and perform
marketing activities. Is able to make presentations to single businesses
or large groups, in order to teach, inform, or persuade. |
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| B3. |
Knowledge of Economic Development:
Understands the three functions of economic development – retaining
businesses, growing businesses, and attracting businesses – and how
workforce development can support these functions. Understands the
connection between economic development and workforce development. |
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| B4. |
Job/ Career Development Skills:
Understands the training needs of both the employer and the job seeker,
including those for initial positions and those for career ladder
opportunities. Understands the skills of the area’s labor pool and knows
whether the employer will be able to find the skilled workers it needs.
Is able to manage employer training and placements, and conduct client
screening and referrals. |
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| B5. |
Human Resources Services: Is able to
help businesses improve their competitiveness and profitability by 1)
showing businesses how to effectively hire, train, re-train, and retain
workers; 2) providing expertise the businesses do not have, such as
training; and 3) linking businesses to resources available in the
community, such as business incentives, support for companies that are
downsizing, and other available resources. |
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| B6. |
Information Services: Is able to
help businesses acquire information that supports their core functions
such as 1) existing and customized labor market information; 2)
information on local labor laws; and 3) linkages to information solving
specific workplace problems. |
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| B7. |
Customized Services: Is able to
customize services to meet the different core issues and needs of
different sectors of the economy – hospitality vs. information
technology, for instance – instead of adopting a "one-size-fits-all"
approach. |
