More Opportunities to Improve Your Skills 

 NEW:  Youth Practitioner Training Scheduled in Maryland

• September 9 – Knowledge of the Field: Foundations of Workforce Development, Youth Development & the Role of Youth Service Professionals
• September 16 –Assessment & Individualized Planning: Charting a Course with Youth
• September 23 – Career Exploration & Workforce Preparation: Youth Opening the Door to the World of Work
• September 30 – Community Resources: Weaving a Web for Youth

Click HERE for more information on this exciting opportunity!

Youth Service Professionals Knowledge, Skills and Abilities Training

In collaboration with the National Collaborative on Workforce and Disability for Youth, these day-long training sessions address the knowledge, skills, and abilities youth service professionals need to better connect all youth, including youth with disabilities, to workforce, educational, and independent living opportunities. Each of the 8 modules listed below may be scheduled indivdually or as part of a larger effort.  

1. Knowledge of the Field: This Work That We Do:  Foundations of workforce development and youth de­velopment, as well as the roles and ethical aspects for youth service professionals and organizations
2. Communication with Youth: The Helping Relationship:  Developing trusting relationships, embracing diversity, advocating for youth, as well as recruiting, motivating, and engaging youth
3.  Assessment & Individualized Planning: Charting a Course with Youth:  Purpose, types, and selection of assessment tools, person-centered planning, engaging youth in goal-setting
4.  Relationship to Family: Working Together:  Expanded definition of family, influence of culture and disability, program benefits and assessment, strategies for challenging or non-involved families
5. Career Exploration & Workforce Preparation: Youth Opening the Door to the World of Work:  Interest and aptitude assessments, work-based learn­ing strategies, program activities as employer needs
6. Community Resources: Weaving a Web for Youth:  Mapping community resources, program marketing, building and managing community partnerships, identi­fying individualized and disability-specific resources
7. Employer Relations: Beyond the Handshake:  Approaching potential partners, identifying employer needs, creating successful matches, program role in advocating for youth and supporting employers
8. Program Design, Delivery, & Administration: It’s All in the Design:  Quality program elements, universal design, engaging key stakeholders, implementation, evaluation, continu­ous improvement

Prices vary.  Contact Bridget Brown (Bridget@nawdp.org) for more information

Assessment: Foundations for Effective Case Management with Beth Lengel

Assessment is the first phase of workforce development programs and services.  It is the foundation upon which the planning and implementation stages are built.  The quality of assessment information will impact the long-term success of individuals in workforce programs and future career decisions.  Earn six (6) contact hours continuing education credit with this course offered by the Maryland Institute for Workforce Excellence.

• Understand how assessment fits in the case management picture
• Explore both formal and informal assessment resources, the types of information that can be gathered, and how that information can best be used to help customers in developing their work potential
• Learn the "5-Ws" associated with a good assessment
• Enhance interviewing techniques
• Examine the benefits and pitfalls of computerized tests

Currently Under Revision - Check Back Soon for Updates

When prompted, enter your membership #, and then the Promo Code: NAWDP to receive your discount! 

Delivering Customer Service in a Continuous Improvement Culture with Beth Lengel 

In partnership with the Maryland Institute for Workforce Excellence,, this unique customer service training that focuses on and makes the connection between customer service, customer satisfaction, and continuous improvement.  At the heart of all three concepts is "the customer."  Earn six (6) contact hours continuing education credit      

Develop a customer service attitude... 

• Learn who your real customers are and identify their basic needs
• Understand the customer service chain
• Explore the five essential elements of a customer service transaction,
• Learn the importance of using "I" and "You" messages when dealing with difficult customers
• Develop an overview of continuous improvement as a deliberate, five-step process that can be learned and repeated throughout your organization 
•  An excellent primer for new team members and a powerful refresher for seasoned professionals.

Currently Under Revision - Check Back Soon for Updates

When prompted, enter your membership #, and then the Promo Code: NAWDP to receive your discount!                         

Green Workforce Center Training

International Center for Appropriate Sustainable Technology (ICAST) Green Workforce Center Training is a four-hour program designed to help educate workforce center employees on ‘green jobs’. Taught in an upbeat, interactive manner, this training will provide an overview of energy efficiency and new and emerging renewable energy technologies – focusing on wind and solar.  The training covers the terminology required for resume writing and interviews and discuss ‘green job’ descriptions, salaries, and skill requirements.

To enroll, simply click on the link below, create a new account, enter NAWDP09 in the "Enrollment Discount Code” field and follow the directions.

Ready to enroll?  Click HERE!

Planning and Documentation: Writing Case Notes for Compliance with Frank Lengel                                 

In partnership with the Maryland Institute for Workforce Excellence, this online e-Course was designed to help workforce and career development professionals, as well as vocational rehabilitation, social services and other human services professionals better plan and document the services they deliver to their customers and clients.Earn nine  (9) contact hours continuing education credit

• Increase the chances of success for your job seeker customers by learning about the 3 keys for successful employment planning
•  Reduce your organization's legal exposure by knowing what information to include, as well as what not to include in case notes
• Learn a simple formula to make writing case notes simple and quick, even if you are not naturally a good writer  
• Ensure that your customer case notes comply with ARRA regulations 

Currently Under Revision - Check Back Soon for Updates

When prompted, enter your membership #, and then the Promo Code: NAWDP to receive your discount!

Other Workforce Development Training - Online and In Person

In conjunction with the National Workforce Institute, NAWDP members have acceess to new training options that are designed to fit local needs.   NAWDP members can arrange for training in their local area as well as receive discounted training rates.

Click HERE for a list of available training

Other Workforce Development Training - Online

In conjunction with Dynamic Works Institute, NAWDP members will receive a discount on all  online training and certification packages and monthly Learning E-vents ! 

To receive your discount:

Go to www.dynamicinstitute.com and enter your membership data or register for a no fee membership. Make your selection and enter your NAWDP promo code to receive the purchase discount.